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Managing members in the grace period

Learn more about the grace period and how to review new seats

Bedriye avatar
Written by Bedriye
Updated over 2 months ago

Who can use this feature?

Advanced, Team, Organization, or Enterprise plans

  • Only members with an Admin or higher role.

What’s the grace period?

With the workspace settings, you can manage who can add a member with a paid role or change a member's role from free to paid in your workspace.

When new members with paid roles are added to your workspace, and if you don't have any seats available for these new members, you'll have a 7-day grace period to review these additional seats. You can confirm them or revert the changes so your subscription won't be affected. Members who are not reviewed within their grace period will be confirmed automatically.

☝️ Zeplin will send reminder emails to the workspace's Owner and Admins when there are seats to be reviewed in the grace period.

Reviewing new seats

Once there is a new seat in the grace period, you can navigate to the Workspace Members page to review the changes — click on your profile image at the top right of the app and select your workspace.

On the Workspace Members page, you’ll see a "Review new seats" button.

In the "Review new seats" window, you'll see:

  • Your subscription details

  • The details of the new seats

  • Who made the update

  • The role and the access level of new members

  • How many days are left in the grace period

  • The prorated amount per seat you'll be billed if you confirm

From the "Review new seats window," you can either confirm the changes, or update that member's role to Reviewer, or remove them completely from the workspace.

☝️ If you're paying by invoice, you can contact your account manager or reach out to support@zeplin.io if you want to add seats to your workspace.


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