You can easily reactivate a canceled subscription from the Billing page of that workspace. Click the “Reactivate” button on this page to reactivate the subscription with one of the currently available plans.

Then, you’ll see the current plans and their features on the plan selection window. You can first select the billing cycle as either monthly or annually from the tabs at the top; then, you can choose your plan by using the buttons at the bottom of each plan.

Next, you’ll be directed to finalize your team size and payment details.

💁‍♀️ You can use the “Contact us” button to learn more about the Enterprise plan.

The pricing is seat-based for the Team plan and the Organization plan. On the first screen, you’ll be asked to select how many seats you want to subscribe for. Since you already have a workspace — even if it is suspended, Zeplin will display how many people you used paid seats for in that workspace to help you decide your team size.

No worries! If you choose fewer seats than you previously had, your existing workspace members will stay, and Zeplin will adjust their roles to match the number of seats you've selected. You can always update your workspace members’ roles later.

Owner, Admin, Editor/Developer roles take up a seat, while the Reviewer role is free of charge. When you select fewer seats, Zeplin will primarily keep the Owner’s seat, keep all Admins’ seats if there are available seats left, and check the rest of the paid members’ last-seen dates to fill the remaining spots — those whose last seen date is close will be given priority.

Let's say you originally had 15 seats in your workspace with the Owner, 2 Admins, 4 Editors, and 8 Developers. If you want to reactivate the workspace with 5 seats, Zeplin will keep the Owner, 2 Admins, and 2 more users based on their last seen date. The roles of the remaining users will be updated to Reviewer.

Sure! Admins can also reactivate a canceled subscription. Zeplin will keep the Owner’s and your seat as the Admin, so you need to select at least 2 seats to reactivate the subscription.

After completing the seat selection, you can continue with the payment information. You’ll be asked to fill in your credit card details and your billing address.

When you’re done with these details and successfully pay the total amount, your plan will be updated immediately, and you can start using your projects and styleguides as before!

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