Subscription Management
Billing FAQGet answers to common billing questions and issues
Updating invoice and billing informationLearn how to set up your billing details and add additional information to your invoices
Updating credit cardLearn how to update your credit card
Downloading & sending invoicesLearn how to email a copy of your invoices or download them
Changing your subscription's billing cycleLearn how to change your subscription’s billing cycle, i.e., monthly to annual
Upgrading your subscriptionLearn how to upgrade your subscription
Reactivating a canceled subscriptionLearn how to reactivate your canceled subscription
Downgrading your subscriptionLearn how to downgrade your plan
How proration worksLearn how proration works when you make changes to your plan
Canceling your subscriptionLearn how to cancel your subscription
Transferring a Basic planLearn how to transfer a Basic plan to another user
Transferring a deprecated personal plan - Starter or Growing Business plansLearn how to transfer the deprecated Starter and Growing Business plans to another user
Fixing payment issues when your credit card failsLearn how you can fix payment issues related to your credit card
Sales taxLearn more about Sales tax collection