Who can use this feature?
Basic plans
Only the Owner of the subscription.
Team or Organization plans
Only members with an Admin or higher role.
You can cancel your subscription anytime and continue using Zeplin on the Free plan. When you set the subscription to be canceled, it will be canceled at the end of your current billing period. You can continue using Zeplin on the Free plan on your personal workspace.
You can re-subscribe to a paid plan anytime to reactivate your projects. The archived projects will be stored in the cloud until you reactivate the subscription.
☝️ Zeplin doesn't offer refunds for canceling subscriptions per section 7. Payments and Subscription in our Terms. You can continue using your subscription until the end of your billing cycle.
Basic plans
To cancel your Basic plan subscription, navigate to the Billing tab in your profile and click the "Change plan" button.
Click the "Cancel plan" option under your plan in the plan selection window.
After setting the subscription to be canceled, your subscription will be canceled on your renewal date, and your personal account will be downgraded to the Free plan. Since it's possible to work with only one project on the Free plan, the other projects will be automatically archived.
☝️ If you’re currently subscribed to one of Zeplin’s deprecated plans, such as Starter or Growing Business, you can cancel it from the billing tab in your profile: https://app.zeplin.io/profile/billing. You’ll see a blue banner with the cancel link after clicking the “Change plan” button.
Once you cancel your subscription to a deprecated plan, it will not be possible to resubscribe to these same plans.
Team or Organization plans
To cancel your Team or Organization plan subscription, go to the Workspace Members page, click the settings button on the top right to access the Billing page, then click the "Change plan" button.
Click the "Cancel plan" option under your plan in the plan selection window.
After setting the subscription to be canceled, your subscription will be canceled on your renewal date, and your projects under the team workspace will be automatically archived. For example, if you're on the annual plan with six more months left in your billing cycle, your plan will be canceled in half a year.
Before your plan is canceled, you can transfer any projects you may need to access later to your personal workspace. The Free plan allows you to have one active project in your personal workspace.
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