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Upgrading your subscription

Learn how to upgrade your subscription

Bedriye avatar
Written by Bedriye
Updated this week

Who can use this feature?

Free plan

  • Account owner.

Basic plans

  • Only the Owner of the subscription.

Team, Organization, or Enterprise plans

  • Only members with an Admin or higher role.

If you are looking for a plan with more projects or advanced features, you can upgrade your subscription anytime.

Upgrading from the Free plan

To upgrade your plan from the Free plan to a paid plan, you can navigate to the Billing page of your profile and click the "Upgrade to Plan" button.

Then, you’ll see the current plans and features that the plans offer on the plan selection window.

You can choose between Basic plans, which are paid per project and more suitable for personal and small teams, or Team or Organization plans, which are paid per seat and more suitable for businesses and organizations for better cross-team management, scale, and control. You can learn more about how subscriptions work in Zeplin here: Choosing a subscription plan.

Upgrading from the Basic plans

To upgrade your plan from a Basic plan to another Basic plan, the Team or the Organization plan, you can navigate to the Billing tab in your profile and click on the "Change Plan" button.

Then, you'll see the current plans and features that the plans offer on the plan selection window.

You can choose to upgrade to another Basic plan that offers more projects or to Team or Organization plans, which are paid per seat and more suitable for businesses and organizations for better cross-team management, scale, and control.

When you upgrade your subscription, the change goes into effect immediately. Since you are already subscribed to a paid plan, you will be billed a prorated amount for the difference between your previous and current plans. You can learn more about how Zeplin handles prorated invoices here.

☝️ If you are on a deprecated personal plan like the Starter or Growing Business plan, you can follow the same flow as the Basic plans to upgrade your subscription to one of Zeplin's current plans.

Accessing your new workspace

On Zeplin, all users start out with a personal workspace. When you upgrade to the Team, Organization, or Enterprise plan, you get an additional workspace for better collaboration. You can access your team workspace by using the dropdown button at the top left of your screen:

Transferring your projects and members between workspaces

If you upgrade to the Team, Organization, or Enterprise plan, any projects you own in your personal workspace will be automatically transferred to your new workspace. You can also move projects between your workspaces anytime by following the details here.

Whenever a project is transferred into a new workspace, users who are members of the project but not members of that workspace will be added to the workspace with the "Reviewer" role and can only access the same projects they initially belonged to. You can change their access levels from your Workspace Members page by following the details here. You can also change their roles if needed by following the steps here.

Upgrading from the Team plan

If you are on the Team plan, you'll need to go to the Billing page of your workspace and click on the "Change plan" button to upgrade to the Organization plan.

Then, on the plan selection window, you’ll see the workspace plans available for you to upgrade and the features that those plans offer.

When you upgrade your subscription, the change goes into effect immediately. Since you are already subscribed to a paid plan, you will be billed a prorated amount for the difference between your previous and current plans. You can learn more about how Zeplin handles prorated invoices here.


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